Business Insider: ‘Entire aisles are empty’: Whole Foods employees reveal why stores are facing a crisis of food shortages
by Hayley Peterson | Jan. 18, 2018 Whole Foods employees say stores are suffering from food shortages because of a newly implemented inventory-management system called order-to-shelf, or OTS. Whole Foods says the system reduces unnecessary inventory, lowers costs, and frees up employees to focus on customer service. Employees acknowledge that less food is spoiling in…